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TOPIC: Warranties

Workmanship warranty expectations

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Our prospective contractor is offering a 5 yr warranty on leaking for a standing seam roof. That seems very short when an asphalt roof offers 10 years. commonly. Is 5 yrs the norm? Do these roofs have a tendency to leak, therefore, warranties are short?
Guest User

5/5/2004
You may to separte issues mixed in here, a workmanship warranty vs a product warranty. It is safe to say that manufacturers make products that perform to their representations if installed to their standards. It is the contractors workmanship that is critical in any product. Most metal products come with a manufactures warranty. I would ask to see it. Most contractors offer at least a one year workmanship warranty.
Allan Reid
Dura-Loc Roofing Systems, Inc.

5/6/2004
The manufacturer's warranty is for 30 yrs--just fine. But the contractor's warranty on his workmanship--leaking, specifically--is only 5. That seems low--is it standard--do these roofs have a tendency to leak, therefore short warranties?
Guest User

5/7/2004
Metal roofs have been around for a long time and they do not leak if installed properly. As well don't forget that they typically leak around flashing details so the more cut up a roof is with chimneys, valleys, dormers, skylights etc, the more chances of leaks do to both workmanship and structural movement. I can't strongly enough recommend getting referances from the contractor on similar installations and then check them out and talk to the customers. A warranty is only as good as the company and experiece with satisfied customers is the best bet.
Allan Reid
Dura-Loc Roofing Systems, Inc.

5/7/2004
I had my metal installed over shingles, I asked the contractor about underlayment, he stated that he had never used it in the past so my home has no underlayment with the metal directly on top of the old shingles. I have now found out that my contractor has invalid license with the state and his corparation is of suspended status. I am withholding payment from this man because I have learned that the manufacture of the metal requires underlayment. I have paid for all materails and we are only debating over the value of his labor for a job with no warrantee from a contactor who is not really a contractor and could be out of business in days much less when my problems might arrise. I will let the lawyers handle the moneies but what are some problems that I should expect from what some are now calling my temperary roof?
Guest User

11/5/2008
Realistically, you may not have any huge issues. Call me if you wish to discuss. 1-800-543-8938 ext 201
Todd Miller
Isaiah Industries, Inc.

11/18/2008