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My roof was installed 7 years ago. After 5 years I began to notice fading. 2 years later the manufacturer, Metal Sales Manufacturing Corporation denied my warranty claim stating something must have been applied after installation because the fading spreads from one panel to the next. So what could be causing this?
8/31/2020
I agree with their conclusion whole heartedly. It looks like touch up paint applied after the roof was installed that has faded badly.
Isaiah Industries, Inc.
8/31/2020
I understand what it looks like but, I can assure you that no one climbed on my roof to apply spray paint. The pitch is to steep for me to get up there and it would be ludicrous to think that vandals would go through the trouble. The installer adamantly denies putting anything on the roof and said he would also contact Metal Sales. Also, the number of patches appeared over time. They did not appear all at once. Then there's the question of why would someone use spray paint. There's no indication of scratches or abrasions that would warrant the use of spray paint. So it really points to the contractor who installed it? If he continues to deny it there's probably nothing I can do?
8/31/2020
I did not apply touch up paint to the roof and the contractor who installed it adamantly denies applying anything to the roof. So is there any type of natural phenomenon that could have caused it? Otherwise, if what you're saying is true, the contractor applied something. The question would be 'why?' And if he continues to deny it, I suppose I wouldn't have any recourse?
9/3/2020
I have seen this many times over the years and never found it to be anything but touch-up paint. Sorry. I can't think of anything else that would cause this, and I have thought a decent amount about it. Has anyone been able to get up there and try cleaning it off? I would start with scrubbing with soap and water. If need be, you could use various solvents but test them in an obscure area first to make sure they do not damage the base finish. I have a feeling it can be cleaned off. It was probably applied to cover scratches that occurred during installation. Now, all that said, I do not know what impact cleaning may have on any remaining warranty on the roof.
Isaiah Industries, Inc.
9/3/2020